We are looking for an ambitious and hands-on Sales Support Coordinator. Are you ready to join a high-growth sustainability scale-up in 3D printing?
Aectual is the leading platform for 100% circular architectural and interior products with cutting-edge 3D print technology and reusable materials. Clients can easily create made-to-measure designs with our products, such as acoustic wall panels, furniture, and facades, based on smart design algorithms. Clients, ranging from Nike, Tiffany, and BMW to Schiphol Airport and Tetra Pak, are based all over the world. Our number of architectural products and designer collaborations is growing rapidly. The products and our company are built with sustainable design principles in mind – and everyone on our team vouches for 100% circularity.
We are seeking a highly motivated Sales Support Coordinator with problem-solving skills to join our sales team. Your responsibilities will include supporting sales, ensuring order satisfaction, coordinating with other teams, handling administrative duties, and promoting customer satisfaction.
What we offer:
- Be part of a young, energetic, innovative, and international team
- Contribute to our mission to revolutionize sustainable building and become a game-changer in the design and construction industry
- Work in a dynamic and inspiring workspace in Amsterdam
- Collaborate with leading architecture and design firms and world-renowned brands
- A full-time contract with a salary commensurate with your qualifications and experience
Required skills & character
- You excel at organizing people and things, whether working independently or with a team
- You take a 360-degree approach to problem-solving
- You excel in communication and are confident being the internal point of contact
- As a natural organizer, you are flexible and ready to take on any assignments as business needs evolve
- MBO / HBO / bachelor’s degree in business administration, sales, or a related field
- Proficient in Microsoft Office Suite and CRM software
- Fluently in English (Dutch is an advantage, but not a requirement)
Your role and responsibilities:
- You support the Sales team by completing orders, sending product samples, keeping customers informed, and preparing quotations and documents
- Maintain the CRM system
- Handling the inquiry inbox, and incoming telephone requests
- You coordinate transport of our products, communicating between sales and production
- Analyzing internal sales processes while doing them, and help to optimize them, making sure that targets are achieved together with the Head of Global Sales manager
- Responsible for handling and evaluating claims
- Support and professionalize our aftersales
- You ensure that everything runs smoothly
Interested in joining our team?
Send your application to Maya@Aectual.com with the subject line ‘Application Sales Support Coordinator – [Your Name]’. Please attach a single PDF containing:
- A letter of interest detailing why and how you want to join our team
- CV
Apply before September 20th
